Privacy Policy
Last Updated: 14 January 2026
1. Introduction
CaoYao Technology LTD ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software products and services.
2. Information We Collect
We may collect and process the following types of information:
- Personal Information: Name, email address, and contact details when you register or contact us.
- Usage Data: Information about how you interact with our services, including IP address, browser type, and device information.
- Account Information: User preferences, settings, and content you create or upload.
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide, maintain, and improve our services
- To process transactions and send related information
- To send you technical notices, updates, and support messages
- To respond to your comments, questions, and requests
- To monitor and analyze usage patterns and trends
- To detect, prevent, and address technical issues
4. Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we process your personal data based on:
- Consent: When you have given clear consent for us to process your data
- Contract: When processing is necessary for the performance of a contract
- Legal Obligation: When we need to comply with a legal obligation
- Legitimate Interests: When processing is necessary for our legitimate business interests
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- With service providers who assist us in operating our services
- When required by law or to protect our rights
- In connection with a business transfer or merger
- With your explicit consent
6. Your Rights (GDPR)
If you are located in the European Economic Area (EEA), you have the following rights:
- Right to Access: Request copies of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Request limitation of how we process your data
- Right to Data Portability: Request transfer of your data to another service
- Right to Object: Object to processing of your personal data
- Right to Withdraw Consent: Withdraw consent at any time
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
10. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
12. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
CaoYao Technology LTD
128 City Road
London, United Kingdom, EC1V 2NX
Email: support@caoyaotechnology.co.uk